Strategies for providing next-generation service for today’s customers
Choosing the right AI agent for your customer service team can be a challenge with so many options available. This comprehensive guide equips you with everything you need to evaluate and test different models to make an informed decision.
Customer Service 13 min read
Ready to get going with AI, but need some help planning a successful implementation? This 90-day plan will help you make the most of AI right away.
Customer Service 2 min read
Using AI, businesses can now achieve better, faster, and cheaper customer service. Here’s everything you need to know about the new economics of CS in one comprehensive guide.
AI & Automation 7 min read
Curious to know how Fin compares to Zendesk AI agent? We conducted thorough testing and the results show Fin is the clear winner when it comes to performance. Here’s a look at our research process and the data we uncovered.
Customer Service 24 min watch
In this episode of The Ticket, Harry Spence, Director of Customer Support at ScreenCloud, joins us to discuss the critical aspects of selecting and implementing AI agents.
Customer Service 34 min watch
In this episode of The Ticket, Nick Clark from the Boston Consulting Group joins us to discuss the transformative impact of AI on customer service.
