Best practices to attract, engage, and retain discerning consumers
Customer Engagement 8 min read
74% of consumers are now at least somewhat likely to buy from brands based on experiences alone. So how can you create a customer experience that stands from the competition? We’re sharing our top five ways you can easily set your CX apart.
Customer Engagement 9 min read
Want to create effective, engaging surveys that capture – and act on – customer feedback? Here are our best practices.
Customer Engagement 27 min listen
From the first census to modern questionnaires, take a tour through the past, and the future, of surveys in this feature episode of our podcast.
Customer Engagement 12 min read
How do you set your business up for consistent, continuous growth? Here are the three trends you need to know about.
Customer Engagement 8 min read
Great e-commerce experiences are no easy feat to provide. Therefore, your team needs to be equipped with the right tools to work efficiently behind the scenes – this is where having the right tech stack comes into play.
Customer Engagement 10 min read
Even the best businesses in the world lose customers. That’s why you need to find a strategy to steadily bring in new customers in order to survive – and thrive.
Customer Engagement 26 min listen
We know “mojo” is not your typical marketing jargon, and it’s not often thrown around in a business setting, but that’s exactly what today’s guest says we’re missing.
Customer Engagement 30 min listen
Customer expectations are at an all-time high and the competition is fierce. So, how can you create experiences that stand out from the crowd?
Customer Engagement 6 min read
How often do you get an email from some company you once used with the immortal words “we miss you”? But that message feels insincere, because it paints a commercial relationship as a personal one. Here are 3 better approaches to user retention.
