Customer Engagement 1 min read
Announcing our refreshed guide ‘The Onboarding Starter Kit’
Transforming new signups into super users hinges on great onboarding. Discover how to create a powerful onboarding messaging campaign in our refreshed guide.
Customer Engagement
Best practices to attract, engage, and retain discerning consumers
Customer Engagement 18 min listen
Emojis mean business: The characters transforming business messaging
Companies may have been reluctant to use emojis in their communications, but as the tiny pictograms permeate our lives more and more, can using them appropriately help us build even better relationships with our customers?
Customer Engagement 31 min watch
Increase engagement and conversions through social media – 3 key takeaways
In this CX for Growth webinar, we explore how to leverage social media to grow engagement in your business and discuss practical strategies with Chatdesk’s Aneto Okonkwo.
Customer Engagement 10 min read
The 9 best tools for your early-stage startup tech stack
Learn how to create a foundational tech stack for your high growth and early-stage startup – starting with these 9 top tools.
Customer Engagement 12 min read
What are push notifications and why do marketers need them?
What are push notifications and how do you use them? Learn how a well-timed one can help users achieve goals in real-time.
Customer Engagement 11 min read
What is customer acquisition cost and why does it matter?
Everything you need to for calculating customer acquisition cost (CAC), applying lifetime value (LTV), and payback periods for sustainable growth.
Customer Engagement 13 min read
Customer retention strategies: 5 best practices & 6 strategies for low churn
Customer retention is more important than ever. Learn the key strategies for improving retention with personalized messaging.
Customer Engagement 4 min read
4 ways to accelerate sales using the Intercom integration with HubSpot
Capture more leads and turn them into loyal customers through meaningful conversations with the Intercom integration with Hubspot.
Customer Engagement 5 min read
Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services
How do you future-proof your customer engagement strategy for the digital age? Dive into our new report from Harvard Business Review Analytic Services to find out.